how to write a user guide


They don’t have to read about, they can see it! On a mission to pet all the dogs. Use consistent fonts and complementary colors across multiple documents. These are the instructional materials that go with your product to help someone learn to properly use it or — in the case of physical products — even put it together. The four steps to creating documentation that delights your customers and stands the test of time.
That doesn’t mean you can’t create print versions, too, but an electronic version offers a number of advantages we’ll into in more detail below. This will make it easier for readers to quickly locate specific sections of the document related to a question or need they have at a particular time. Once the steps have been laid out, consider where graphic elements can help make it easier for readers to follow and apply them. I mean, just write some stuff about how to use your product and you’re good to go!

In general, try to avoid jargon and technical language. The design should be pleasing, non-intimidating, and draw the user in. User documentation is easy, right? 1. Chances are you’ve already encountered simplified graphics and didn’t even realize it. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/77\/Write-User-Manuals-Step-1-Version-2.jpg\/v4-460px-Write-User-Manuals-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/77\/Write-User-Manuals-Step-1-Version-2.jpg\/aid1379919-v4-728px-Write-User-Manuals-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

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This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. If the user manual is fairly long and detailed, consider adding an index at the end of the document in addition to including a table of contents at the beginning. Think about the audience’s age, health (do they have illnesses, learning impairments, or disabilities? To learn more about the ideal writing style for user manuals, read on! Examine these two sentences, the first active and the other passive, for examples of each: You should open the package slowly and carefully. Create a task analysis for each of these as needed. A user manual is a formal writing piece with a specific structure, and should be written by someone who is intimately familiar with the product such as a technical writer or the product designer. Great user documentation doesn’t just have to be for customers. They know the product better than anyone and they can point out things you may have missed.

Avoid long paragraphs of text or pages that are packed too full of content. No one wants to feel dumb.

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